The Fine Print

The webinar series will be held for a minimum of 5 registrants. If we cancel because of a lack of registrations, your fee is fully refundable.

A cancellation fee of 50% of the registration fee will be imposed if you cancel at least 48 hours prior to the first webinar of a series. Your cancellation within 48 hrs of the first webinar in a series or absence from either webinar forfeits your entire registration fee. There will be no exceptions.

(Please understand that we have to pay for administrative set up of the technology, reserve the Facilitators’ time and respect other students’ commitment.)

(Available only in English at this time).

Professional Presence: The Essentials of Confidence, Credibility and Composure


I especially enjoyed the part on the outer state which I believe is a fundamental component and can set you apart from the competition. After all, people do make assumptions based on what they see ...
Rishna Khulpateea
Associate Product Manager,
New Product Planning

Schedule to be determined

We all perform better at any and all tasks when we feel confident in our abilities. No matter the endeavor, from doing a task to having a conversation, our performance is improved when we feel comfortable and confident. The question is how to create comfort and confidence.

This multi-part 2 webinar course explores the underpinnings of keeping your composure and self-confidence high in the midst of hardship; how to identify and overcome your self-imposed barriers and limits. Learn to create win-win solutions with everyone you work with. In this exciting two part webinar series, you’ll learn how to confidently express your ideas and feelings; deal with negative, aggressive and difficult people; never feel the need to make excuses, over-explain, or over-apologize. You’ll learn how to speak about your accomplishments with accuracy and confidence.

Join us for this invigorating course to empower yourself to feel and be your professional and personal best.

  • Pre-Work (5 minutes): A short questionnaire. Complete online and submit.
  • Webinar One: The look and feel of confidence (45 minutes)
    > Attain the look of composure with the right visual impact
    > Incorporate non-verbal communication to boost your sense of self
    > Think rationally to protect your positive attitude
    > Maximize your impressions management skills
    > Enhance your self-esteem to influence your interactions
    > Maintain control in difficult to control situations
    > Regain composure after a stumble
  • Homework (30 minutes): Implement learnings from the 1st webinar.  Submit your observations for inclusions into Webinar 2.
  • Webinar Two: Communicate with conviction and composure (45 minutes)
    > Confidently express your ideas and feelings
    > Deal more effectively with difficult people.
    > Prevent communication breakdowns
    > Create and maintain a communication climate of support rather than defensiveness
    > Assertively handle conflict and create psychological comfort and inclusion
    > Manage expectations throughout the process to circumvent excessive demands
    > Explore win-win outcomes to deal with unreasonable requests
Emotional Intelligence
Product Details

Course Name
Professional Presence: The Essentials of Confidence, Credibility and Composure.

Pre-work, 2 Webinars (45 minutes), Homework
Timeline:  Two – 45 min. Webinars (within two consecutive weeks)
Suggested number of hours of study: 2.5

Important Note
This course will count towards CCPE awards but is not eligible for CCPE medals.

C.E. Units
0.3 (What is this?)

Key Objectives

After completing the course students will be able to:

  • Elevate the inner strength innate in all of us and foster the confidence that leads to enhanced performance.
  • Choose and apply specific communication strategies to maximize their persuasive influence.
  • Negotiate win-win outcomes and maintain control in difficult to control situations.

Register for this course using our secured online registration form or
call CCPE at 1-888-333-8362 for more information

Price: $495.00 + applicable taxes

Exam Details

No CCPE exam for this course

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